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In the past, IT (information technology) and OT (operations technology) were siloed at some companies. In recent years, this has changed as organizations have realized the importance of ensuring that insights from both functions’ main focuses – data for IT, processes for OT – are shared. This has resulted in greater IT/OT convergence.
IT’s data can play a major role in OT’s processes, ensuring goals are met and issues are detected. Collecting data can pose some challenges, and making it valuable is the next challenging step. The protocol MQTT – which IBM created in 1999 – can help, ensuring reliable data exchange between your systems and devices.
Today, we’re taking a look at MQTT’s benefits for IT/OT convergence.